Evaluating the preparedness of Rooms Division and Food and Beverage Division post COVID-19 pandemic in Hurghada Green Hotels

Abdallah, Hassan Sayed; Khalil, Gaber Gabry Ahmed

doi:10.21608/jihtha.2021.277821

Evaluating the preparedness of Rooms Division and Food and Beverage Division post COVID-19 pandemic in Hurghada Green Hotels

المؤلفون

¹ Hotel Management Department, Faculty of Tourism and Hotels,, Helwan University, Egypt

² The Higher Institute for Hotel and Tourism Management, Hurghada City, Egypt

10.21608/jihtha.2021.277821

المستخلص

The Egyptian hotel sector has been adversely affected by the unprecedented global outbreak of the COVID-19 pandemic. As the hotels sector is slowly moving towards a recovery stage, this study investigates to discover sustainable recovery paths and the real impact of the COVID-19 outbreak on green resorts management practices in Hurghada through in-depth interviews with twenty-five senior managers from ten resorts. Hotels strive to build a distinctive image post the outbreak; therefore, green hotels attempt to get this objective by adopting the green practices. The aim of this study is to offer a scope for understanding the key topics related to the recovery plans which include the environmental considerations and hygienic–epidemiological conditions directly related to COVID-19 in green hotels. The investigated hotels have successfully executed through senior managers their green practices, and the pandemic has not influenced green management practices to a great extent. The study provides general guidance for other hotels in Egypt in these challenging times to restore confidence through adopting stringent hygiene practices and science-based virus prevention measures and reducing the environmental impacts to assure the hotels preparedness to acclimate for the recovery.

الكلمات الرئيسية